FAQ

Everything you need to know before you order. Still have a question? WhatsApp us — a real person replies.

Ordering and payment

How can I pay?

Cash on delivery, card or wallet — choose at checkout.

Can I check my order before paying?

Yes. Open and inspect your order in front of the courier, then pay.

Do I need an account to order?

No. Ordering takes under a minute.

Delivery

How long does delivery take?

Cairo and Giza: 2–3 days. Other governorates: 3–5 days.

How much is shipping?

Free. Shipping is free on every order, anywhere in Egypt — no minimum.

Do you deliver everywhere in Egypt?

Yes, we deliver to all governorates, with a tracking number for every order.

Sizing and exchanges

How do I find my size?

Use Find your size on any product page, or open the size guide. Still unsure? Send us your height and weight on WhatsApp.

What if it doesn't fit?

Message us on WhatsApp or Instagram and we'll arrange a size exchange. Items must be unworn and in their original condition. Return shipping is on the customer.

Our pieces

Will it shrink after washing?

Our heavyweight Milton pieces are treated to resist shrinking, pilling and fading. Wash cold and inside out to keep them like new.

Will you restock?

We release in limited drops. When a piece is gone, it's gone.

Where are you based?

Cairo, Egypt. Every piece is designed and made in Egypt.